Privacy Policy

1. Who we are

WckSoft ("we", "us", "our") provides managed and unmanaged web hosting, custom software development, workflow automation, and progressive web app development. This policy explains what information we collect through wcksoft.com and our client portal, and how we use it.

2. Information we collect

We collect information you provide directly, including:

• Contact details submitted through our contact form (name, email address, company, and message content).
• Account information if you register for the client portal (name, email address, and password, stored hashed).
• Billing and service configuration details necessary to provide hosting or development services.

We also collect limited technical information automatically, such as your IP address and browser user agent, for security, fraud prevention, and rate limiting on forms.

3. How we use your information

• To respond to inquiries submitted through our contact form.
• To provide, maintain, and secure the hosting and software services you've purchased.
• To send service-related notifications, such as maintenance windows or billing updates.
• To protect our systems against abuse, including rate-limiting and spam prevention.

We do not sell your personal information to third parties.

4. Data retention

Contact form submissions are retained for as long as necessary to respond to your inquiry and for a reasonable period afterward for record-keeping. Account data is retained for the duration of your active service and a limited period after cancellation, as required for billing and legal compliance.

5. Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@wcksoft.com.

6. Security

We use industry-standard measures — including encrypted connections, hashed passwords, and access controls — to protect the information we hold. No system is completely secure, and we encourage you to use a strong, unique password for your account.

7. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date at the top of this page.

8. Contact us

Questions about this policy can be sent to hello@wcksoft.com.